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What Have Been the Biggest Impacts of Covid-19 on Your Business?

What Have Been the Biggest Impacts of Covid-19 on Your Business?

What Have Been the Biggest Impacts of Covid-19 on Your Business?

Shirin Kanji is president and CIO of Impact Properties, which operates 74 Rent a Centers, 5 Carstars, 3 BurgerFi, 2 Neighborly brands, 2 Marriotts, 1 Hilton, and 1 Hyatt. He’s been in franchising for more than 15 years.

As with all businesses, it has been a very challenging period for us adjusting to the operating impacts from Covid-19 across our portfolio of industries. Ultimately, we have arrived at a service model that takes care of our customers and team members to provide each the utmost safety, while also delivering the convenience and experience each expects. This of course is a fluid situation and will likely change in the months ahead. Our senior management team and field-level leaders have done a great job being adaptable and doing the best given the situation.

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